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Delivery Policy

Last updated: September 2026

1. Delivery-first service area

BizBee is a delivery-first printing service for supported Dubai areas. Delivery availability, fees, cut-off times, remote-area surcharges, minimum order rules, and product eligibility may vary by order, address, file readiness, production capacity, and courier availability.

2. Delivery timings

Delivery timings shown on the website or during checkout are target estimates unless BizBee expressly confirms a guaranteed slot in writing. Production time, file approval, payment confirmation, address eligibility, courier availability, building access, traffic, weather, and operational events can affect delivery timing.

3. Customer address responsibility

Customers must provide complete and accurate delivery details, including:

  • recipient name and reachable phone number;
  • area, street, building, unit, floor, office, reception, or villa details;
  • delivery notes, access instructions, parking/security details, and preferred handover point;
  • any deadline, event, office hour, or recipient availability constraint before the order is confirmed.

4. Failed delivery

If delivery fails because the address is incorrect, the recipient is unavailable, phone calls are not answered, access is blocked, or the customer requests a change after dispatch, BizBee may charge for redelivery, move the delivery to the next available slot, ask the customer to collect, or escalate the order for owner/operator review.

5. Courier or BizBee-caused delivery issues

If BizBee or its delivery partner causes wrong delivery, delivery damage, or an avoidable failed delivery, BizBee may arrange redelivery, reprint, replacement, or refund review according to the Refund, Reprint and Cancellation Policy. Photos, order number, delivery evidence, and inspection may be required.

6. Delay responsibility

BizBee is not responsible for delivery delays caused by incorrect details, unavailable recipients, building access, customer-requested changes, courier disruption, traffic, weather, government action, emergencies, force majeure, or events outside our reasonable control. If BizBee causes a meaningful delay before dispatch, we will review reasonable remedies case by case.

7. Launch approval note

This policy is approved for BizBee's English-only MVP launch under STAMPMAN LLC. Live production order and payment enablement remains separate and must still pass the production backend/payment readiness gate.